Privacy Policy
This Privacy Policy explains how Brunevo collects, uses, stores, and protects information when you visit our website, request access to our services, or communicate with us. This is a general template and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [Insert Date]
1. Information We Collect
We may collect information that you provide directly to us, such as your name, email address, phone number, and company details when you submit a request through our forms, contact us, or register for access to our platform.
We may also automatically collect certain technical information when you interact with our website, including IP address, browser type, device information, pages viewed, referring URLs, and approximate location data derived from your IP address.
2. How We Use Your Information
Information collected through this website is used for the following purposes:
Service Delivery
To respond to inquiries, process access requests, and provide the decision intelligence and logging services described on this website.
Communication
To send administrative messages, respond to support requests, and provide updates relevant to services you have requested.
Improvement & Security
To monitor, maintain, and improve the functionality, security, and performance of our website and services.
3. Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:
Consent
Where you have given clear consent for us to process your personal information for a specific purpose, such as submitting an access request form.
Legitimate Interest
Where processing is necessary for our legitimate business interests, such as maintaining website security or responding to inquiries.
Contractual Necessity
Where processing is necessary to provide services you have requested or to fulfil obligations under an agreement with you.
4. Sharing of Information
We do not sell personal information. We may share information in limited circumstances, including:
With third-party vendors who perform services on our behalf, such as hosting, analytics, or communication tools, under obligations to protect your information.
Where required to comply with a legal obligation, enforce our terms, or protect the rights, property, or safety of Brunevo, our users, or others.
In connection with a merger, acquisition, restructuring, or sale of assets, where information may be transferred as part of that transaction.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.
6. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:
Access & Correction
Request access to, or correction of, personal information we hold about you.
Deletion
Request deletion of your personal information, subject to legal or contractual limitations.
Objection & Withdrawal
Object to certain processing activities or withdraw previously given consent where applicable.
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to operate correctly, remember preferences, and analyse website traffic. You can typically control or disable cookies through your browser settings, though doing so may affect certain website functionality.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. International Data Transfers
If you access our website or services from outside Australia, your information may be transferred to, stored, and processed in a jurisdiction with different data protection laws than your own. By using our services, you acknowledge such transfers may occur.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details on our Contact page.